At ILS we are at your disposal 24 hours a day, 365 Days of the year.
That’s why, in the event you experience a breakdown with your lift, just notify our customer service team and we will respond at any time.
Contact us at 01 4199800 or notify your incident from your email, our specialized team will solve the problem.
Also, remember that, if you have a maintenance contract with ILS, we are #CommittedToYou.
We are experts in multi-brand maintenance and that is why you can also count on us even if the faulty elevator is linked to a maintenance contract of another company. In addition, if you hire our services, we will ensure the good health of your device by performing monthly preventive maintenance of your equipment and we are also at your side to perform corrective maintenance work, meaning, all those eventual repairs that, unfortunately, are necessary throughout the life of your elevator.
Contact us, let our technicians offer you the best solution in less than 2 hours and you will be able to keep calm, knowing that you are in the best hands. And if you want to hire our services for the future, we offer you the best conditions and different types of contract depending on your needs. Because we care about your elevator and we know that it offers great advantages of mobility and accessibility, we take it very seriously.
Our contact center is staffed by ILS personnel with the latest technology at their disposal to ensure that you receive the best service in record time, as well as the fastest possible response to elevator not working notice.
That's why, among our technologies you can find our revolutionary video-wall, which geolocates all ILS equipment and technicians giving visibility to all active incidents, their status, the nearest technicians and their availability, all in real time.
This video-wall works together with the mobility application of our technicians, a proprietary development that streamlines the management, communication and closure of all the breakdown or maintenance reports that your equipment may present.
If you do not own a current ILS service contract & you experience a breakdown, we can still take care of your breakdown. Regardless of your elevator make or model, if your elevator is not working correctly, we can help you.
We are available 24 hours a day to prevent accidents and solve any type of issues.
